CAPTAROPRO CHAT · ALWAYS READY

DON'T MAKE BUYERS SEARCH FOR ANSWERS.

CaptaroPro Chat welcomes every website visitor, understands what they need, qualifies intent, recommends the right next step and books the appointment—while they are still interested.

24/7Website coverage
REAL TIMEBuyer qualification
ONE CLICKHuman handoff
Car shopper having a helpful CaptaroPro Chat conversation
APPOINTMENT BOOKEDConversation summarized · Team notified
ANSWERUNDERSTANDQUALIFYBOOKHAND OFF
A WEBSITE SHOULD START CONVERSATIONS

MOST VISITORS DON'T FILL OUT FORMS.
THEY JUST LEAVE.

When a buyer has a question, every extra click creates another reason to disappear. CaptaroPro turns passive browsing into a helpful, guided conversation.

01

Static pages make buyers work

Inventory, financing, availability and service questions rarely fit neatly into a form.

02

Generic bots create dead ends

Rigid menus frustrate visitors when the answer depends on their actual situation.

03

Slow follow-up loses context

By the time somebody calls back, the buyer may have forgotten—or moved on.

ONE NATURAL CONVERSATION

FROM “I'M JUST LOOKING”
TO A REAL NEXT STEP.

01
Hi—what brought you in today?

Welcomes naturally

Starts with a useful question instead of forcing the visitor through a menu.

02
What matters most in your next vehicle?

Discovers intent

Learns preferences, timeline, trade, budget and urgency through conversation.

03
Here is the best next step for you.

Guides intelligently

Answers approved questions and directs the buyer toward inventory, service or an expert.

04
I can reserve a time while you're here.

Books immediately

Moves qualified interest directly into your calendar without email back-and-forth.

NOT A SCRIPTED CHATBOT

IT LISTENS.
IT REMEMBERS.
IT MOVES THE SALE.

CaptaroPro Chat follows the conversation, adapts to each answer and keeps the buyer’s complete context together. Every interaction feels more relevant because the next question is based on what the visitor actually said.

Natural follow-up questions
Dealership-specific answers and rules
Conversation history and clean summaries
Clear escalation when a human should step in
CAPTAROPRO CHAT · LIVEBuyer intent rising
I need something with room for three kids, but I don't want a huge SUV.
That helps. Is fuel economy or third-row flexibility more important—and do you have a trade?
Fuel economy. Yes, a 2021 crossover.
Perfect. I can help narrow the options and reserve a time for a trade appraisal while you're here.
HIGH INTENTFamily vehicle · Trade-in · Appointment ready88
WHAT CAPTAROPRO CHAT DOES

A COMPLETE WEBSITE
CONVERSION ASSISTANT.

AI

Natural conversations

Helpful answers shaped around the visitor—not rigid, prewritten menu paths.

?

Lead qualification

Captures need, timeline, budget, trade, urgency and buying readiness.

Appointment booking

Connects qualified buyers to the right sales or service calendar immediately.

Live human handoff

Routes hot or complex conversations to your team with context attached.

CRM

CRM-ready summaries

Logs outcomes, tags, notes, preferences, scores and next actions consistently.

Workflow triggers

Starts follow-up, alerts the right person and moves opportunities into the proper stage.

Qualified website shopper handed to a dealership professional with full context
THE HANDOFF IS THE DIFFERENCE

YOUR SALES TEAM GETS
THE WHOLE STORY.

When a visitor is ready, CaptaroPro does not drop a name and phone number into a queue. It sends the need, vehicle interest, timing, trade details, objections, appointment status and recommended next action.

1Buyer qualified
2Team alerted
3Context attached
4Conversation continues
WHEN THE SHOWROOM CLOSES

THE CONVERSATIONS
KEEP MOVING.

Evenings, weekends and holidays are often when buyers have time to research. CaptaroPro Chat answers, qualifies and books without asking them to wait until morning.

24/7Chat coverage
100%Consistent summaries
0Warm chats left unlogged
CaptaroPro Chat managing dealership conversations after hours
YOUR BRAND. YOUR RULES.

AI WHEN IT HELPS.
HUMAN WHEN IT COUNTS.

You control tone, approved information, qualification questions, booking logic, escalation rules and when a real person should take over.

CAPTAROPRO HANDLESGreetings · Common questions · Discovery · Qualification · Booking · Summaries
YOUR TEAM HANDLESRelationships · Negotiation · Complex situations · Personal advice · Closing
DEALERSHIP QUESTIONS

WHAT TO KNOW BEFORE
ADDING AI CHAT.

Can it answer questions about our dealership?

It can use approved dealership information, FAQs, hours, processes, offers and escalation rules supplied during setup.

Can it book sales and service appointments?

Yes, when the correct calendars, availability and booking rules have been connected and tested.

Can a salesperson take over?

Yes. Hot, sensitive or complex conversations can be routed to a real person with the existing context attached.

What gets sent to our CRM?

The implementation can capture contact details, conversation summary, vehicle or service interest, qualification answers, tags, appointment status and next steps.

Will it invent answers?

The agent should be configured around approved knowledge, guardrails and escalation behavior. Questions outside those boundaries should move to your team.

Does it replace our salespeople?

No. It handles immediate response and structured early-stage work so your people can focus on relationships, expertise and closing.

START MORE CONVERSATIONS

LET YOUR WEBSITE ANSWER BACK.

See how CaptaroPro Chat can qualify buyers, book appointments and deliver cleaner opportunities to your dealership.

BOOK YOUR FREE DEMO